Política de privacidad
Privacy Policy
Last updated: August 2026
1. Introduction
At Vita Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party payment providers)
- Order history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Pages visited
- Referral source
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Improve our website and customer experience
- Analyze website performance
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
4. Sharing Your Information
We do not sell or rent your personal information.
However, we may share your data with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Customer support providers
- Marketing platforms
- Website analytics services
These providers only receive the information necessary to perform their services and are required to protect your data.
5. Payment Security
Payments are securely processed through trusted payment providers.
Vita Aura never stores your complete credit or debit card information on our servers.
6. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze visitor behavior
- Personalize your shopping experience
- Measure advertising performance
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Marketing Communications
If you subscribe to our newsletter, we may occasionally send you:
- Product updates
- Promotions
- Special offers
- Wellness content
You may unsubscribe at any time by clicking the "Unsubscribe" link included in every email.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing activities
- Withdraw consent where applicable
- Request a copy of your personal information
To exercise any of these rights, please contact us using the information below.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, it will be deleted promptly.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
The latest version will always be available on this page with the updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us:
Email: shopifynuevatienda@gmail.com