Shipping policy

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Order processing

Orders are processed within 1 to 3 business days after payment is confirmed. You'll receive a confirmation email with your purchase details.

Delivery times

Since we work with international suppliers, estimated delivery time is 7 to 20 business days depending on destination, customs, and product. Some items may ship from different warehouses, so a single order may arrive in multiple packages.

Order tracking

As soon as your order ships, you'll receive a tracking number by email so you can follow its status.

Shipping costs

Shipping costs are calculated at checkout and shown before you complete your order.

Customs and import duties

For international shipments, customs duties, taxes, or fees may apply on arrival. These are the customer's responsibility and are not included in the product or shipping price.

Delays and lost packages

If your order hasn't arrived within the estimated time or tracking shows an issue, contact us at {{ email }} and we'll help locate it or find a solution.

Incorrect addresses

It is the customer's responsibility to provide a correct shipping address. We are not responsible for delays or losses resulting from incorrect shipping information provided by the customer.

Contact

For any questions about your shipment, email us at {{ email }}.